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Request Information Form

Complete and submit the form below if you need more information or personalized assistance with:

  • Shipments or services
  • Billing or invoicing

Customer Information *Fields in bold are required

Request

Document Type »BOLPOD

Please enter one of the following:

* Zip Code/Customer #, although not required, verifies and expedites the request

National Customer Service Department

Our National Customer Service Department is here for you 24 hours a day, 7 days a week, 365 days a year. Our motivated staff provides professional, friendly, courteous and knowledgeable support for all your shipping needs. The ultimate goal is to make every experience with us as pleasant and productive as possible. Shipment Tracking, Station Locations and Customer Actions Track a shipment. Find the nearest location for domestic and international shipping service and support. Fill out a form to request information, , or file a claim.

Submit Feedback

Complete and submit the form below if you would like to give us feedback.

Customer Information *Fields in bold are required

We are currently experiencing an issue with claim submissions.
Please email claimsmail@pilotdelivers.com with the Pilot pro # that you are trying to file a claim against.

File a Loss or Damage Claim

Effective July 6, 2021, Pilot has transitioned to MercuryCarrierClaim.
Please click on the button below to file a loss or damage claim.

Request a Shipping Quote

In order for us to provide an accurate quote for your domestic shipment, please answer a few questions about your specific transportation needs via the online wizard below. Once submitted, you will be contacted by a local station representative as soon as possible.

Select Location *Fields in bold are required

Shipping Location »
DomesticInternational


Select Services

Level of Service »

Quote All ServicesFirst Flight Out*Next Day AM*Next Day PM*Two Day*Three Day*Economy*Basic Home DeliveryStandard Home DeliveryDeluxe Home DeliveryPremier Home Delivery
Quote All ServicesAir PriorityAir ConsolidationOcean

*Upgrade to Pilot's Platinum Guarantee™ Service?*
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Shipper


Recipient


Payment Details

Level of Service »
PrepaidCollectBilled to a Third Party

Do you Require COD Service? »
YesNo


Line Items

Contents Considered to be Hazardous Materials per Government Regulations? »
YesNo

lbskilos

Enter the Dimensions for each Piece
(if available) »
incm

Length
Width
Height
Pieces


Handling

Purchase Additional Liability Coverage »
YesNo

Delivered to a Residence »
YesNo


Contact Info