Customer Advisory
Demand Surcharge on Pilot Domestic Shipments
August 30, 2024
Dear Valued Customer,
Your partnership remains of the utmost importance to us, and as your integrated logistics partner, we aim to ensure that your supply chain moves with agility, connectivity, and ease.
As Pilot Air Freight, A Maersk Company, prepares for high demand during the holiday season, we are upscaling our network to deliver the best service in the industry. Effective October 1st, 2024, there will be a $6.00 per shipment surcharge on domestic Pilot moves. The fee will run until December 31st, 2024.
If you are utilizing a freight pay & audit company, please remind them to update their records with this new surcharge. We thank you for your trust and loyalty and look forward to continuing to assist and work with you on all matters pertaining to your logistical needs.
Should you have any further questions, please get in touch with your local customer service and/or commercial teams who are always ready to provide additional support
Thank you for your continued partnership
Customer Advisory
General Rate Increase (GRI) on Maersk Domestic Shipments
January 19, 2024
Effective February 19, 2024 Maersk is announcing an average rate increase of 5.9% for Domestic services. Your primary contact at Maersk will be in touch with you shortly to go over the new price schedule.
Maersk is truly appreciative of your partnership, loyalty, and support. Please contact your account manager if you have any questions.
Sincerely,
Maersk
Pilot Freight Services becomes Pilot – A Maersk Company
We are pleased to announce that Pilot Freight Services is now Pilot – A Maersk Company, under the ownership of A.P. Moller-Maersk. This change of ownership will allow Pilot to continue serving its valued customers in the best way possible while offering even more logistics solutions as an end-to-end service provider. We look forward to continuing our relationship together!
The following resources may be helpful in understanding what this change of ownership means for your business. The Pilot and Maersk teams are committed to making this a seamless transition for all customers as we become one company, Pilot- A Maersk Company. Your key contacts will not change, so please reach out with any questions.